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KPMG Forms Strategic Partnership with Uniphore to Deploy AI Agents in Client Workflows.

Jan 20, 2026

Contract Type

partnership

Palo AltoInformation Technologyinformation technology & services

Description

Uniphore has announced a partnership with KPMG LLP to implement AI agents across various workflows. This collaboration aims to move beyond AI experimentation to achieving real operational value for clients in regulated industries.

Company Information

Company

Uniphore

Location

1001 PAGE MILL RD

Palo Alto, California, United States

About

Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies. For more information on the news and additional assets, please visit: www.uniphore.com/jacada Follow our blog and connect with us on LinkedIn, Twitter, Facebook, and Instagram.