Sutherland and FlowX.AI Form Partnership to Deploy AI Agents on Existing Bank Systems.

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Integrating Augment CXM's technology with Sutherland AI-based human assist technology solutions results in a significant leap forward. Augment CXM's client base, some of the most well-known brands in the world, have experienced as much as 30% gains in agent efficiency and 44% increases in sales conversion rates."Our clients have the highest expectations for end-user experiences and content quality. Those expectations drive the need for business agility," Benjamin Shan, VP Conversational AI at Sutherland. "Sutherland has innovative solutions to address these customer needs and the addition of Augment CXM technology to our stack advances our roadmap —taking our ability to exceed expectations to a whole new level."For more information, visit Sutherland Conversational AI. About Sutherland Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For over 35 years, we have cared for our client's customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.Media Contacts:Jim CameronSutherland Public Relations SutherlandPR@teamlewis.comSOURCE Sutherland