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ADT Partners with Sierra to Deploy AI for Customer support
Nov 15, 2024•over 1 year ago
Contract Type
partnership
San FranciscoSoftwareArtificial Intelligenceinformation technology & services
Description
Sierra has announced a partnership with ADT to deploy Sierra’s AI agent, enhancing customer support by providing an always-available and personalized experience. This collaboration enables ADT to handle customer inquiries, troubleshoot systems, and manage accounts through AI-driven interactions.
Company Information
Company
Sierra Technologies
Location
San Francisco, California, United States
About
Sierra Technologies is an AI startup co-founded by Bret Taylor and Clay Bavor that focuses on developing a conversational AI platform for businesses. Founded in 2023, it provides an AI 'agent' to automate various tasks, including customer service and voice calls. The company emphasizes core values such as trust, craftsmanship, and customer obsession. Its platform is designed to enhance customer interactions by using advanced language processing and reasoning capabilities.
San FranciscoSoftwareArtificial Intelligenceinformation technology & services