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San Francisco Department of Emergency Management Selects NICE Inform Elite for Capturing and Analyzing 911 Communications
Contract Type
partnership
Ra'ananaManufacturingSoftwareArtificial IntelligenceAnalyticsBuilding MaintenanceDescription
The San Francisco Department of Emergency Management has selected NICE Inform Elite, a solution from NICE, to enhance services for residents, first responders, and partner agencies. The solution will provide a consolidated platform for capturing and analyzing 911 communications and incident data, as well as automated tools for Quality Assurance (QA) reviews and fulfilling evidence and Freedom of Information Act (FOIA) requests. NICE will enable the department to improve emergency services and support first responders swiftly and accurately.
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