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New American Funding partners with Kastle to enhance AI capabilities in customer interactions.
Aug 20, 2026•about 1 month ago
Contract Type
partnership
Tustin
Description
New American Funding has partnered with Kastle to implement AI agents aimed at improving customer service and operational efficiency. This partnership will enable New American Funding to better manage customer interactions while maintaining compliance as contact volumes increase.
Company Information
Company
New American Funding
Location
Tustin, California, United States
About
New American Funding is an independent mortgage lender with a servicing portfolio of over 208,000 loans for approximately $54.2 billion, 176 nationwide locations, and about 4,600 employees. The company offers several niche loan products and has made Inc. 5000's list of Fastest-Growing Companies in America seven times. It offers state-of-the-art career training and provides its branch Loan Officers with innovative technologies to streamline the mortgage process.
SOURCE New American Funding
Predictive Intelligence
Strategic
ML-powered predictions for New American Funding's next move
Tustin