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NatWest Partners With OpenAI for Landmark AI Collaboration
Mar 21, 2025
Contract Type
partnership
United KingdomFinancial ServicesFinanceFintechLendingBanking
Description
NatWest has announced a landmark partnership with OpenAI, becoming the first U.K. bank to partner with the organization. The collaboration aims to push the bank's AI virtual assistants further to meet more consumer banking needs and provide colleagues with more sophisticated tools for customer service and fraud prevention.
Company Information
Company
NatWest Group
Location
United Kingdom
About
NatWest Group is a banking group with a focus on wealth management. It includes high net-worth bank Coutts and has been involved in a de-banking crisis resulting in the resignation of two of its bosses.