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MoneyHero partners with Ada to launch AI Agent for Customer Service

Mar 21, 2025

Contract Type

partnership

SingaporeFinancial ServicesFinanceFintechLendinginformation technology & services

Description

MoneyHero Limited has partnered with global AI consumer service firm Ada to launch an AI Agent for customer service, aiming to transform customer experience and drive operational efficiency. The AI Agent leverages advanced AI technology, including natural language processing (NLP) and machine learning, to provide accurate and instant responses.

Company Information

Company

MoneyHero

Location

70 Shenton Way, #18-15

Singapore

About

MoneyHero Limited (NASDAQ: MNY) is a market leader in the online personal finance and digital insurance aggregation and comparison sector in Greater Southeast Asia. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. Its brand portfolio includes B2C platforms MoneyHero, SingSaver, Money101, Moneymax and Seedly, as well as the B2B platform Creatory. The Company also retains an equity stake in Malaysian fintech company, Jirnexu Pte. Ltd., parent company of Jirnexu Sdn. Bhd., the operator of RinggitPlus, Malaysia’s largest operating B2C platform. MoneyHero currently manages 279 commercial partner relationships and services 8.1 million Monthly Unique Users across its platform for the six months ended June 30, 2024. The Company’s backers include Peter Thiel—co-founder of PayPal, Palantir Technologies, and the Founders Fund—and Hong Kong businessman, Richard Li, the founder and chairman of Pacific Century Group.