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Broadvoice and CommunityWFM Form Strategic Partnership for Workforce Management Solutions
Contract Type
partnership
Description
Broadvoice and CommunityWFM have formed a strategic partnership to embed CommunityWFM workforce management software directly into the entire Broadvoice suite of contact center and customer experience products. The partnership aims to combine advanced workforce management capabilities with innovative cloud-native contact center technology to drive additional value for their customers, improving both customer and agent satisfaction.
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Agreement Insights
What this usually meansBroadvoice | GoContact signed a new agreement. Fundz surfaces partnerships and contracts as they are announced.
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