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Avaya and avatarin Join Forces to Enhance AI-Powered Customer Service in Retail and Airports

May 27, 2026•3 days ago

Contract Type

partnership

Morristown

Description

Avaya and avatarin are expanding their collaboration to integrate AI-powered customer service into real-world locations, moving beyond traditional chatbots. This partnership will leverage Avaya Infinity's platform with avatarin's AI and robotics to enable seamless customer interactions across physical and digital touchpoints.

Company Information

Company

Avaya

Location

Morristown, New Jersey, United States

About

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com

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Strategic partnership established

Partnership agreements typically involve technology integration and joint go-to-market strategies

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