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Sutherland Acquires Augment Cxm

PRIVATESep 22, 2022

Acquiring Company

Sutherland

Acquired Company

Augment CXM

Information TechnologySoftwareArtificial IntelligenceMachine LearningNatural Language Processing

Description

Sutherland, an experience-led digital transformation company, today announced that it has acquired AI-based customer experience platform company Augment CXM to extend Sutherland's AI solutions portfolio and help global brands improve efficiency, boost customer satisfaction and drive loyalty and conversion.

Quick answer

Sutherland is acquiring Augment CXM, announced September 22, 2022.

How much did Sutherland pay for Augment CXM?
The deal value was not disclosed.
What does Sutherland do?
Integrating Augment CXM's technology with Sutherland AI-based human assist technology solutions results in a significant leap forward.

Source: Fundz verified event record.

Other recent acquisitions in Natural Language Processing and Software

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Company Information

Company

Sutherland

About

Integrating Augment CXM's technology with Sutherland AI-based human assist technology solutions results in a significant leap forward. Augment CXM's client base, some of the most well-known brands in the world, have experienced as much as 30% gains in agent efficiency and 44% increases in sales conversion rates."Our clients have the highest expectations for end-user experiences and content quality. Those expectations drive the need for business agility," Benjamin Shan, VP Conversational AI at Sutherland. "Sutherland has innovative solutions to address these customer needs and the addition of Augment CXM technology to our stack advances our roadmap —taking our ability to exceed expectations to a whole new level."For more information, visit Sutherland Conversational AI. About Sutherland Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally designed and engineered experiences for customers and employees. For over 35 years, we have cared for our client's customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.Media Contacts:Jim CameronSutherland Public Relations SutherlandPR@teamlewis.comSOURCE Sutherland

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Frequently asked

Who acquired Augment CXM?

Augment CXM was acquired by Sutherland. The deal was reported on September 22, 2022. Integrating Augment CXM's technology with Sutherland AI-based human assist technology solutions results in a significant leap forward. Sutherland is privately held and operates in Information Technology.

When did Sutherland acquire Augment CXM?

Sutherland's acquisition of Augment CXM was reported on September 22, 2022. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Augment CXM do?

Augment CXM is the company acquired in this transaction. It is privately held.

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