Fundz

SupportNinja to acquire Aventus for ecommerce CX

PRIVATENov 05, 2026

Acquiring Company

SupportNinja

Acquired Company

Aventus

AustinE CommerceArtificial IntelligenceE Commerce

Description

SupportNinja, a strategic outsourcing and CX transformation partner, has announced its acquisition of Aventus. The deal brings AI-native, human-led customer experience solutions to ecommerce and DTC brands. Aventus will operate through the newly launched Aventus by SupportNinja. The combination pairs Aventus's platform expertise with SupportNinja's proprietary NinjaAI.

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Company Information

Company

SupportNinja

Location

Austin, Texas, United States

About

SupportNinja is a leading strategic outsourcing and customer experience (CX) transformation partner. It combines human-led support with its proprietary NinjaAI technology. The company announced its acquisition of Aventus to expand into ecommerce and direct-to-consumer brands.

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Frequently asked

Who acquired Aventus?

Aventus was acquired by SupportNinja, based in Austin. The deal was reported on November 5, 2026. SupportNinja is a leading strategic outsourcing and customer experience (CX) transformation partner. It combines human-led support with its proprietary NinjaAI technology. SupportNinja is privately held and operates in E Commerce.

When did SupportNinja acquire Aventus?

SupportNinja's acquisition of Aventus was reported on November 5, 2026. SupportNinja, a strategic outsourcing and CX transformation partner, has announced its acquisition of Aventus. The deal brings AI-native, human-led customer experience solutions to ecommerce and DTC brands. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Aventus do?

Aventus is an ecommerce customer experience provider with deep specialization in platforms such as Shopify, Gorgias, Kustomer, Redo, and Zendesk. It is privately held, operating in Artificial Intelligence.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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