logo
Intelligence
Tracking
Tools
logo
Intelligence
Tracking
Tools

Press Ganey Announces Plans To Acquire Forsta -- A Leader In The 2021 Gartner® Magic Quadrant™ For Voice Of The Customer -- To Accelerate Innovation In The Global Healthcare Experience Industry

Feb 07, 2022almost 4 years ago

Acquiring Company

Press Ganey Forsta

Acquired Company

Forsta

South BendSportsHealth Care

Description

Press Ganey, a renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced its plans to acquire Forsta, an industry-leading global provider of customer experience and market research technology. Forsta is named a Leader in the 2021 Gartner® Magic QuadrantTM for Voice of the Customer. The transaction is expected to close in the first or second calendar quarter of 2022, and is subject to regulatory approvals and other customary closing conditions.

Company Information

Company

Press Ganey Forsta

Location

South Bend, Indiana, United States

About

Press Ganey Forsta provides experience measurement, data analytics, and insights. It aims to enhance customer and employee experience with advanced AI-driven solutions. The company has been recognized as a leader in customer experience platforms. With the acquisition of InMoment, it expands its capabilities and reach across multiple industries.

Related People

Sign in to view contact details

Sign in to view contact details

Sign in to view contact details

M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed