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Mci Bpo Announces The Acquisition Of Guthy-Renker’S Contact Center Service Operations; Appoints Greg Thomas As President & Coo

PRIVATEFeb 20, 2023

Acquiring Company

MCI

Acquired Company

Contact Center Service Operations

Iowa CityInformation TechnologyHardwareConsulting

Description

MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. OceanX provided contact center technology, services, and brand reputation management for some of the most recognizable brands in the world, including Guthy-Renker-owned brands, as well as brands distributed by a number of Guthy-Renker’s affiliated companies and partnerships.

Quick answer

MCI is acquiring Contact Center Service Operations, announced February 20, 2023. MCI is based in Iowa City, Iowa, United States.

How much did MCI pay for Contact Center Service Operations?
The deal value was not disclosed.
What does MCI do?
MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide.
Where are MCI and Contact Center Service Operations based?
MCI is based in Iowa City, Iowa, United States.
Who are the decision-makers at MCI?
Fundz holds 1 contact at MCI. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

MCI

Location

Iowa City, Iowa, United States

About

MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. With a focus on digital transformation and efficiency, we help our clients Do More For Less by delivering scalable, agile solutions tailored to their needs. Through organic growth and strategic acquisitions, MCI has built a portfolio of companies offering synergistic services, including contact center management, business process outsourcing (BPO), Omnichannel CX deployment, IT services, software and app development, customer experience management, inside sales, and collections/account receivable management. Our comprehensive BPO-as-a-Service (BPOaaS) model provides flexible, end-to-end solutions for companies looking to optimize their operations.

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Frequently asked

Who acquired Contact Center Service Operations?

Contact Center Service Operations was acquired by MCI, based in Iowa City. The deal was reported on February 20, 2023. MCI is a global leader in tech-enabled business services, simplifying contact center outsourcing for brands worldwide. MCI is privately held and operates in Information Technology.

When did MCI acquire Contact Center Service Operations?

MCI's acquisition of Contact Center Service Operations was reported on February 20, 2023. MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Contact Center Service Operations do?

Contact Center Service Operations is the company acquired in this transaction. It is privately held.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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