Mci Bpo Announces The Acquisition Of Guthy-Renker’S Contact Center Service Operations; Appoints Greg Thomas As President & Coo
Feb 20, 2023•over 2 years ago
Acquiring Company
MCI
Acquired Company
Contact Center Service Operations
VoipOutsourcingCall CenterHardwareConsultingInformation Technology
Description
MCI is proud to announce the acquisition of OceanX LLC, a wholly owned subsidiary of Guthy-Renker Ventures LLC. OceanX provided contact center technology, services, and brand reputation management for some of the most recognizable brands in the world, including Guthy-Renker-owned brands, as well as brands distributed by a number of Guthy-Renker’s affiliated companies and partnerships.
M&A Insights
Based on deal dataIntegration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed