Acquiring Company
Five9
Acquired Company
Level AI
Description
Five9 has agreed to acquire Level AI, an AI-native customer experience platform, for about US$325 million in cash. The transaction is intended to strengthen Five9's AI tools for agent assistance and automation across customer contact channels. Level AI's technology is expected to be integrated into Five9's contact center offering.
Who to call at Five9, and when
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Frequently asked
Who acquired Level AI?
Level AI was acquired by Five9, based in San Ramon. The deal was reported on November 7, 2026. Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. Five9 is publicly traded (FIVN) and operates in Information Technology.
When did Five9 acquire Level AI?
Five9's acquisition of Level AI was reported on November 7, 2026. Five9 has agreed to acquire Level AI, an AI-native customer experience platform, for about US$325 million in cash. The transaction is intended to strengthen Five9's AI tools for agent assistance and automation across customer contact channels. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Level AI do?
Level AI is at the forefront of revolutionizing customer service operations with advanced artificial intelligence solutions. It is privately held, operating in Financial Services, and is based in Mountain View.
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