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Ada to merge with Dialpad in $600 million deal

PRIVATENov 03, 2026

Acquiring Company

Dialpad, Inc.

Acquired Company

Ada Support

San FranciscoTorontoHardwareSoftwareArtificial IntelligenceMessagingMachine LearningSaaS

Description

Ada Support Inc. has agreed to merge with Dialpad Inc. in a $600-million all-share deal. This merger aims to combine their strengths in AI customer service and contact center software.

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Company Information

Company

Dialpad, Inc.

Location

100 CALIFORNIA STREET, SUITE 500

San Francisco, California, United States

About

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps teams make smart calls.

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Frequently asked

Who acquired Ada Support?

Ada Support was acquired by Dialpad, Inc., based in San Francisco. The deal was reported on November 3, 2026. Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps teams make smart calls. Dialpad, Inc. is privately held and operates in Hardware.

When did Dialpad, Inc. acquire Ada Support?

Dialpad, Inc.'s acquisition of Ada Support was reported on November 3, 2026. Ada Support Inc. has agreed to merge with Dialpad Inc. in a $600-million all-share deal. This merger aims to combine their strengths in AI customer service and contact center software. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Ada Support do?

Ada Support Inc. is a Toronto-based company that provides AI customer service software. Co-founded in 2016, it enables businesses to automate customer interactions through chatbots. It is privately held, operating in Software, and is based in Toronto.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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