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Capacity Acquires Textel To Enable Businesses With Conversational Ai In Sms

PRIVATEJan 19, 2023

Acquiring Company

Capacity

Acquired Company

Textel

University CitySt. LouisInformation TechnologyHardwareSoftwareData And AnalyticsArtificial IntelligenceHardwareSoftwareMessagingCall CenterCustomer ServiceSaaS

Description

Capacity, the AI-powered support automation platform, today announced the acquisition of Textel, a cloud-based texting platform. With the acquisition, Capacity will enhance the end-user customer experience by expanding its capabilities to include AI-powered SMS business texting features.

Quick answer

Capacity is acquiring Textel, announced January 19, 2023. Capacity is based in University City, Missouri, United States.

How much did Capacity pay for Textel?
The deal value was not disclosed.
What does Capacity do?
Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge.
Where are Capacity and Textel based?
Capacity is based in University City, Missouri, United States. Textel is based in St. Louis, Missouri, United States.
Who are the decision-makers at Capacity?
Fundz holds 1 contact at Capacity. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

Capacity

Location

University City, Missouri, United States

About

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.

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Frequently asked

Who acquired Textel?

Textel was acquired by Capacity, based in University City. The deal was reported on January 19, 2023. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity is privately held and operates in Information Technology.

When did Capacity acquire Textel?

Capacity's acquisition of Textel was reported on January 19, 2023. Capacity, the AI-powered support automation platform, today announced the acquisition of Textel, a cloud-based texting platform. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Textel do?

Founded in 2014, Textel is the rapidly growing texting platform for businesses and contact centers designed to enhance the customer experience, increase customer engagement, improve contact center performance and drive revenue. It is privately held, operating in Hardware, and is based in St. Louis.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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