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Relias completes acquisition of Feedtrail HealthcareXM to enhance workforce solutions with patient feedback capabilities

Jan 09, 202511 months ago

Acquiring Company

Relias

Acquired Company

Feedtrail

MorrisvilleRaleighEducationHealth CareHealth CareInformation TechnologySoftware

Description

Relias, the trusted education and workforce enablement partner to 12,000 healthcare organizations, has announced its acquisition of Feedtrail HealthcareXM, a company specializing in patient and employee experience, and reputation management. The strategic acquisition complements Relias’ healthcare workforce offerings with a set of comprehensive patient experience solutions, enabling real-time, personalized patient experience data collection that fosters loyalty and satisfaction for healthcare organizations while highlighting areas for operational improvement and enhancing healthcare quality.

Company Information

Company

Relias

Location

Morrisville, North Carolina, United States

About

Relias is the trusted education and workforce enablement partner to 12,000 healthcare organizations. The Relias Platform of connected solutions includes Learning, Performance, Compliance, Quality, and Recruiting, providing lifelong workforce enablement solutions for 4.5 million caregivers to drive measurable outcomes. Relias serves the entire healthcare continuum and shares a common mission of improving the lives of the most vulnerable members of society and those who care for them.

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M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed