Relias completes acquisition of Feedtrail HealthcareXM to enhance workforce solutions with patient feedback capabilities
Jan 09, 2025•11 months ago
Acquiring Company
Relias
Acquired Company
Feedtrail
Description
Relias, the trusted education and workforce enablement partner to 12,000 healthcare organizations, has announced its acquisition of Feedtrail HealthcareXM, a company specializing in patient and employee experience, and reputation management. The strategic acquisition complements Relias’ healthcare workforce offerings with a set of comprehensive patient experience solutions, enabling real-time, personalized patient experience data collection that fosters loyalty and satisfaction for healthcare organizations while highlighting areas for operational improvement and enhancing healthcare quality.
M&A Insights
Based on deal dataIntegration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed