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Qualtrics acquires Press Ganey Forsta to enhance AI

PRIVATEMay 18, 2026

Acquiring Company

Qualtrics

Acquired Company

Press Ganey

SeattleChicagoSoftwareSoftwareHealth CareArtificial IntelligenceSportsAnalyticsMachine Learning

Description

Qualtrics has completed its acquisition of Press Ganey Forsta to enhance its experience dataset in the healthcare sector. This move aims to strengthen Qualtrics’ XM AI and data platform by integrating Press Ganey Forsta’s data. The collaboration is expected to drive the development of AI-led systems for improved healthcare experiences. The acquisition was initially agreed upon in October of the previous year.

Quick answer

Qualtrics is acquiring Press Ganey, announced May 18, 2026. Qualtrics is based in Seattle, Washington, United States.

How much did Qualtrics pay for Press Ganey?
The deal value was not disclosed.
What does Qualtrics do?
Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand.
Where are Qualtrics and Press Ganey based?
Qualtrics is based in Seattle, Washington, United States. Press Ganey is based in Chicago, Illinois, United States.
Who are the decision-makers at Qualtrics?
Fundz holds 1 contact at Qualtrics. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

Qualtrics

Location

Seattle, Washington, United States

About

Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Over 13,500 organizations around the world are using Qualtrics to listen, understand and take action on experience data (X-data™)—the beliefs, emotions and intentions that tell you why things are happening, and what to do about it. The Qualtrics XM Platform™ is a system of action that helps businesses attract customers who stay longer and buy more, engage employees who build a positive culture, develop breakthrough products people love and build a brand people are passionate about. To learn more, please visit qualtrics.com. *Forrester blog, “Qualtrics’ $1.125B Acquisition Of Clarabridge Upends The Customer Feedback Management Market” by Judy Weader, Harley Manning, Boris Evelson, Ian Jacobs, Brandon Purcell on July 30, 2021

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Frequently asked

Who acquired Press Ganey?

Press Ganey was acquired by Qualtrics, based in Seattle. The deal was reported on May 18, 2026. Qualtrics, the leader and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business—customer, employee, product and brand. Qualtrics is privately held and operates in Software.

When did Qualtrics acquire Press Ganey?

Qualtrics's acquisition of Press Ganey was reported on May 18, 2026. Qualtrics has completed its acquisition of Press Ganey Forsta to enhance its experience dataset in the healthcare sector. This move aims to strengthen Qualtrics’ XM AI and data platform by integrating Press Ganey Forsta’s data. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Press Ganey do?

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. It is privately held, operating in Software, and is based in Chicago.

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