Acquiring Company
Capacity
Acquired Company
Creovai
Description
Capacity has acquired Creovai to enhance its AI-powered support automation platform. The acquisition brings in real-time agent assist and automated quality assurance capabilities, enabling improved customer interactions. Creovai will operate independently while integrating into Capacity over time. This marks Capacity's fourteenth acquisition since 2023.
Fundz sees it the moment Capacity makes an acquisition, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
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Frequently asked
Who acquired Creovai?
Creovai was acquired by Capacity, based in University City. The deal was reported on October 16, 2025. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity is privately held and operates in Information Technology.
When did Capacity acquire Creovai?
Capacity's acquisition of Creovai was reported on October 16, 2025. Capacity has acquired Creovai to enhance its AI-powered support automation platform. The acquisition brings in real-time agent assist and automated quality assurance capabilities, enabling improved customer interactions. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Creovai do?
Creovai specializes in real-time agent assist and automated quality assurance solutions for contact centers. It is privately held, operating in Software, and is based in Austin.
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