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Capacity acquires Creovai for enhanced AI solutions

PRIVATEOct 16, 2025

Acquiring Company

Capacity

Acquired Company

Creovai

University CityAustinInformation TechnologyHardwareSoftwareData And AnalyticsArtificial IntelligenceSoftwareArtificial Intelligence

Description

Capacity has acquired Creovai to enhance its AI-powered support automation platform. The acquisition brings in real-time agent assist and automated quality assurance capabilities, enabling improved customer interactions. Creovai will operate independently while integrating into Capacity over time. This marks Capacity's fourteenth acquisition since 2023.

Company Information

Company

Capacity

Location

University City, Missouri, United States

About

Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator.

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Frequently asked

Who acquired Creovai?

Creovai was acquired by Capacity, based in University City. The deal was reported on October 16, 2025. Capacity is an AI-powered support automation platform that connects your entire tech stack to answer questions, automate repetitive support tasks, and build solutions to any business challenge. Capacity is privately held and operates in Information Technology.

When did Capacity acquire Creovai?

Capacity's acquisition of Creovai was reported on October 16, 2025. Capacity has acquired Creovai to enhance its AI-powered support automation platform. The acquisition brings in real-time agent assist and automated quality assurance capabilities, enabling improved customer interactions. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Creovai do?

Creovai specializes in real-time agent assist and automated quality assurance solutions for contact centers. It is privately held, operating in Software, and is based in Austin.

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