Calabrio acquires Echo AI to accelerate AI innovation in contact centers
Acquiring Company
Calabrio
Acquired Company
Echo AI
MinneapolisSoftwareArtificial IntelligenceAnalyticsMachine LearningNatural Language ProcessingDescription
Calabrio, the workforce performance company, has announced the acquisition of Echo AI, a generative AI-native conversation intelligence platform. This strategic acquisition aims to enhance customer experiences and operational efficiency in contact centers by providing near-time conversation insights and automated quality management with 100% customization.
Quick answer
Calabrio is acquiring Echo AI, announced December 11, 2024. Calabrio is based in Minneapolis, Minnesota, United States.
- How much did Calabrio pay for Echo AI?
- The deal value was not disclosed.
- What does Calabrio do?
- Calabrio is a trusted ally to leading brands.
- Where are Calabrio and Echo AI based?
- Calabrio is based in Minneapolis, Minnesota, United States.
- Who are the decision-makers at Calabrio?
- Fundz holds 4 contacts at Calabrio. Names and contact details are shown to Fundz members.
Source: Fundz verified event record.
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- CCC Intelligent Solutions completes acquisition of EvolutionIQ (January 6, 2025)
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Who to call at Calabrio, and when
When Calabrio changes hands, the new owners review vendors, systems and leadership. That is when the door opens.
- An alert the day Calabrio raises, hires an executive or expands, scored against what you sell
- The decision-makers there, with verified emails
- Who you already know at Calabrio, from your own LinkedIn network
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Related People
Frequently asked
Who acquired Echo AI?
Echo AI was acquired by Calabrio, based in Minneapolis. The deal was reported on December 11, 2024. Calabrio is a trusted ally to leading brands. Calabrio is privately held.
When did Calabrio acquire Echo AI?
Calabrio's acquisition of Echo AI was reported on December 11, 2024. Calabrio, the workforce performance company, has announced the acquisition of Echo AI, a generative AI-native conversation intelligence platform. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Echo AI do?
Echo AI is a generative AI-native conversation intelligence platform that analyzes customer conversations and transforms them into actionable insights to drive growth. It is privately held, operating in Software.
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