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Five9 to acquire Acqueon to enhance its omnichannel reach and journey orchestration for businesses

PUBLIC · FIVNAug 12, 2024

Acquiring Company

Five9

Acquired Company

Acqueon

San RamonDallasInformation TechnologySoftwareSaaSEnterprise SoftwareSoftware

Description

Five9, a provider of the Intelligent CX Platform, has finalized an agreement to acquire Acqueon, a pioneering real-time revenue realization platform. The extension of Five9's Intelligent CX Platform with the capabilities of Acqueon is a significant step towards realizing the goal of becoming the orchestration engine for every interaction along the entire customer journey, including marketing, e-commerce, sales, and customer service. This strategic combination redefines how companies engage with their customers, aiming for better results.

Quick answer

Five9 is acquiring Acqueon, announced August 9, 2024. Five9 is based in San Ramon, California, United States.

How much did Five9 pay for Acqueon?
The deal value was not disclosed.
What does Five9 do?
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX.
Where are Five9 and Acqueon based?
Five9 is based in San Ramon, California, United States. Acqueon is based in Dallas, Texas, United States.
Who are the decision-makers at Five9?
Fundz holds 2 contacts at Five9. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Other recent acquisitions in SaaS and Enterprise Software

Deals where the buyer or target shares a sector with this one, within 45 days, from Fundz verified event records.

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Company Information

Company

Five9

Location

3001 Bishop Drive

San Ramon, California, United States

About

Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.

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Frequently asked

Who acquired Acqueon?

Acqueon was acquired by Five9, based in San Ramon. The deal was reported on August 12, 2024. Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. Five9 is publicly traded (FIVN) and operates in Information Technology.

When did Five9 acquire Acqueon?

Five9's acquisition of Acqueon was reported on August 12, 2024. Five9, a provider of the Intelligent CX Platform, has finalized an agreement to acquire Acqueon, a pioneering real-time revenue realization platform. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Acqueon do?

Acqueon is the leading Customer Engagement platform enabling BIG revenue generation and revenue recovery outcomes for B2C enterprises. It is privately held, operating in Software, and is based in Dallas.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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