SupportLogic acquires xFind to enhance support experience with precision answer engine
Acquiring Company
SupportLogic
Acquired Company
xFind
San Jose
Tel AvivSoftwareAnalyticsSoftwareDescription
SupportLogic, the leader in Support Experience (SX) management and post-sales CX observability, has acquired xFind, a pioneer in precision-guided RAG knowledge technology. By integrating xFind's technology into its SX management platform, SupportLogic aims to provide end-customers with the right answers more quickly and accurately, thus significantly improving the support experience.
Quick answer
SupportLogic is acquiring xFind, announced August 1, 2024. SupportLogic is based in San Jose, California, United States.
- How much did SupportLogic pay for xFind?
- The deal value was not disclosed.
- What does SupportLogic do?
- SupportLogic delivers the world's first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize..
- Where are SupportLogic and xFind based?
- SupportLogic is based in San Jose, California, United States. xFind is based in Tel Aviv, Tel Aviv District, Israel.
- Who are the decision-makers at SupportLogic?
- Fundz holds 1 contact at SupportLogic. Names and contact details are shown to Fundz members.
Source: Fundz verified event record.
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Who to call at SupportLogic, and when
When SupportLogic changes hands, the new owners review vendors, systems and leadership. That is when the door opens.
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- The decision-makers there, with verified emails
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Frequently asked
Who acquired xFind?
xFind was acquired by SupportLogic, based in San Jose. The deal was reported on August 1, 2024. SupportLogic is privately held and operates in Software.
When did SupportLogic acquire xFind?
SupportLogic's acquisition of xFind was reported on August 1, 2024. SupportLogic, the leader in Support Experience (SX) management and post-sales CX observability, has acquired xFind, a pioneer in precision-guided RAG knowledge technology. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does xFind do?
xFind is a pioneer in precision-guided RAG knowledge technology, providing accurate answers for complex, domain-specific queries. It is privately held, operating in Software, and is based in Tel Aviv.
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