NLX acquires Radish Systems to enhance multimodal capabilities

NLX®, the AI platform for advanced conversational experiences, has announced its acquisition of Radish Systems and its patented ChoiceView® technology. The acquisition aims to improve NLX's proprietary technology with visual interaction on voice transactions, enhancing efficiency, user experience, and accessibility for customer service inquiries. Andrei Papancea, CEO and Chief Product Officer at NLX, expressed that the acquisition is part of NLX's broader growth strategy and ongoing investment in multimodal technology to deliver best-in-class conversational experiences.