Telefónica announces appointment of Andrea Folgueiras as global CTIO and BT enhances customer experience with AI from Sprinklr
Dec 12, 2024•about 1 year ago
Acquiring Company
Telefónica Móviles del Uruguay
Acquired Company
BT Group
Description
Telefónica has appointed Andrea Folgueiras as the next global CTIO, succeeding Enrique Blanco who is set to retire. This move marks a significant leadership change for Telefónica. BT Group has integrated advanced AI technologies from Sprinklr to enhance customer experience, leveraging its unified customer management platform.
M&A Insights
Based on deal dataIntegration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed