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Press Ganey Forsta acquires InMoment for CX growth

PRIVATEMay 14, 2025

Acquiring Company

Press Ganey

Acquired Company

InMoment

ChicagoSalt Lake CitySoftwareHealth CareArtificial IntelligenceSportsAnalyticsMachine LearningInformation TechnologyArtificial Intelligence

Description

Press Ganey Forsta has acquired InMoment to enhance its customer experience and analytics capabilities. The merger will create a unified firm with over 3,000 employees and a combined client base exceeding 43,000 organizations. This strategic move aims to leverage advanced technologies in AI and omnichannel listening. The merger further positions the companies as leaders in the customer experience market.

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Company Information

Company

Press Ganey

Location

Chicago, Illinois, United States

About

Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

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Frequently asked

Who acquired InMoment?

InMoment was acquired by Press Ganey, based in Chicago. The deal was reported on May 14, 2025. Press Ganey invented the healthcare performance improvement movement over 35 years ago. Press Ganey is privately held and operates in Software.

When did Press Ganey acquire InMoment?

Press Ganey's acquisition of InMoment was reported on May 14, 2025. Press Ganey Forsta has acquired InMoment to enhance its customer experience and analytics capabilities. The merger will create a unified firm with over 3,000 employees and a combined client base exceeding 43,000 organizations. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does InMoment do?

​​Improving experiences is why InMoment exists. Our mission is to help our clients improve experiences at the intersection of value—where customer, employee, and business needs come together. It is privately held, operating in Information Technology, and is based in Salt Lake City.

This company was part of an acquisition. Fundz tracks who bought whom, and who to call on both sides.

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