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Service Management Group acquires Bulbshare

PRIVATEOct 17, 2024

Acquiring Company

Service Management Group

Acquired Company

Bulbshare

Kansas CityLondonSoftwareSaaSCRMAnalyticsSoftwareArtificial IntelligenceMachine LearningSaaS

Description

Kansas City-based Service Management Group has acquired Bulbshare, a London-based AI-powered platform, to elevate its experience management capabilities while supporting Bulbshare's growth. The acquisition enables SMG to offer clients a single source for the best of Customer Experience (CX) and Brand Experience (BX) management— enablement of continuous optimization of customer experience in combination with customer-driven collaboration and co-creation that fuels innovation and growth.

Quick answer

Service Management Group is acquiring Bulbshare, announced October 17, 2024. Service Management Group is based in Kansas City, Missouri, United States.

How much did Service Management Group pay for Bulbshare?
The deal value was not disclosed.
What does Service Management Group do?
Service Management Group (SMG) is a customer, employee, and brand experience management partner to over 500 brands.
Where are Service Management Group and Bulbshare based?
Service Management Group is based in Kansas City, Missouri, United States. Bulbshare is based in London, England, United Kingdom.
Who are the decision-makers at Service Management Group?
Fundz holds 5 contacts at Service Management Group. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

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Company Information

Company

Service Management Group

Location

Kansas City, Missouri, United States

About

Service Management Group (SMG) is a customer, employee, and brand experience management partner to over 500 brands. SMG powers transformative customer experiences by driving actionable insights that turn customer feedback into financial gains. With unmatched expertise at the intersection of data science and customer experience optimization, SMG strives to improve every customer interaction.

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Frequently asked

Who acquired Bulbshare?

Bulbshare was acquired by Service Management Group, based in Kansas City. The deal was reported on October 17, 2024. Service Management Group (SMG) is a customer, employee, and brand experience management partner to over 500 brands. Service Management Group is privately held and operates in Software.

When did Service Management Group acquire Bulbshare?

Service Management Group's acquisition of Bulbshare was reported on October 17, 2024. Kansas City-based Service Management Group has acquired Bulbshare, a London-based AI-powered platform, to elevate its experience management capabilities while supporting Bulbshare's growth. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.

What does Bulbshare do?

Bulbshare is a London-based AI-powered platform that connects companies with customers to gather real-time insights and feedback. It is privately held, operating in Software, and is based in London.

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