Acquiring Company
Salesforce
Acquired Company
Fin.AI
San FranciscoUnited StatesInformation TechnologySoftwareConstructioninformation technology & servicesInformation TechnologySoftwareArtificial IntelligenceMachine LearningCustomer ServiceDescription
Salesforce completed its acquisition of Fin on September 10, 2026. The acquisition incorporates Fin’s AI customer agent platform and technical team into Salesforce's offerings, enhancing its capabilities in customer service. Fin brings with it a global customer base of over 30,000 companies.
Fundz sees it the moment Salesforce makes an acquisition, hires an exec or expands, usually minutes after it happens, and tells you who to reach.
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Frequently asked
Who acquired Fin.AI?
Fin.AI was acquired by Salesforce, based in San Francisco. The deal was reported on October 3, 2026. Salesforce CRM is a global leader in customer relationship management software. The company provides cloud-based solutions that optimize customer interactions and enhance business performance. Salesforce is publicly traded (CRM) and operates in Information Technology.
When did Salesforce acquire Fin.AI?
Salesforce's acquisition of Fin.AI was reported on October 3, 2026. Salesforce completed its acquisition of Fin on September 10, 2026. The acquisition incorporates Fin’s AI customer agent platform and technical team into Salesforce's offerings, enhancing its capabilities in customer service. Fundz records the date the transaction was first publicly reported, sourced from filings and company announcements.
What does Fin.AI do?
Fin.AI specializes in customer support solutions using AI technology. Formerly known as Intercom, Fin offers a platform that helps businesses improve customer service interactions across various communication channels. It is privately held, operating in Information Technology, and is based in United States.
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