Synaptic Era, a Salesforce provider, has secured $5M in seed funding to focus on AI services, led by investors including Boulder Ventures' Jonathan Perl.

Jun 30, 2025•6 months ago

Amount Raised

$5 Million

Round Type

seed

BaltimoreSaasArtificial IntelligenceSoftware

Investors

Bloomberg BetaCo Factor VenturesInner Loop CapitalJonathan Perl

Description

Baltimore-based Synaptic Era recently raised $5 million in a seed funding round to enhance their emerging AI solutions. CEO Bill Karpovich aims to shift the business model toward an outcome-based agenda. Investors include Boulder Ventures, Inner Loop Capital, CoFactor Ventures, and Bloomberg Beta. This funding will help bolster AI features for Salesforce customers.

Company Information

Company

Synaptic Era

Location

Baltimore, Maryland, United States

About

Synaptic is a Salesforce provider focused on building a business model around solution-as-a-service and agent-as-a-service operations. The company delivers over 600 projects with a high customer satisfaction score of 4.98 and aims to leverage generative AI to improve customer engagement. Synaptic offers prebuilt vertical-specific Concierge chatbots to streamline customer interactions. Its primary markets include healthcare, government, the public sector, and fintech.

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