Symend Closes $52 Million USD Round to Deliver on Its Mission to Digitally Transform the Engagement Experience for Financially At-Risk Customers

May 07, 2020•over 5 years ago

Amount Raised

$52 Million

Calgary

Description

Symend, a leading customer engagement platform designed to better engage, treat, and retain financially at-risk customers, today announced a $52 million USD raise led by global technology venture firm Inovia Capital, with participation from a consortium of investors including Ignition Partners, Impression Ventures, BDC Capital’s Women in Technology Fund, Mistral Venture Partners, and angel investor Markus Frind.

Company Information

Company

Symend

Location

Calgary, Alberta, Canada

About

Symend is scientifically transforming the debt recovery industry by treating individuals with empathy and dignity at the time they need it most. Combining behavioral science with advanced AI, machine learning, and analytics capabilities, Symend’s engagement platform enables companies to develop positive, individualized treatment programs that result in higher cure rates and reduced costs while building relationships with customers and lifelong value for their brands. Founded in 2016 and headquartered in Calgary, with offices in Toronto and Denver, Symend is privately held. For more information, please visit https://symend.com/ or follow the company on Facebook, Twitter, or LinkedIn.

Funding Insights

Based on industry data

Tech investment trends

83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech