Shelf.Io Raises $52.5 Million In A Series B To Accelerate Growth Of Ai-Driven Answers Automation Platform

Aug 23, 2021•almost 4 years ago

Amount Raised

$52.5 Million

Round Type

series b

Stamford

Description

Shelf.io, the world’s leading AI-driven answers automation company, today announced a Series B round of $52.5 million led by Tiger Global and Insight Partners, with participation from existing investors Base10 Partners, Connecticut Innovations, Contour Venture Partners and individuals like Austin McChord (founder of Datto) and Tooey Courtemanche (founder of Procore). The company, whose clients include John Deere, DSW, HelloFresh, Equitable/AXA, and Glovo, has experienced 4X growth in the last 12 months, zero customer churn in the last three years and a 10X user growth in the last year.

Company Information

Company

Shelf.Io

Location

Stamford, Connecticut, United States

About

Shelf.io is the world’s leading AI-driven knowledge automation company. Shelf integrates with a company’s existing tech stack so that employees and customer service agents can quickly source relevant content in any company channel they are working in. Launched in 2017 by co-founders Colin Kennedy, Tobias Jaeckel and Sedarius Tekara Perrotta, Shelf brings answer automation to world-class enterprises like DSW, HelloFresh, Gerber, Glovo and John Deere and is rated #1 in Knowledge Management by Gartner.

Funding Insights

Based on industry data

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