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Sharpen Secures $14 Million In Funding Led By Bridge Bank And Multiplier Capital

Jun 03, 2021•over 4 years ago

Amount Raised

$14 Million

Indianapolis

Description

Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, secured $14 million in growth funding, announced CEO Bill Gildea. Bridge Bank and Multiplier Capital led the investment round, along with participation from the company’s existing investors, including Cultivation Capital. This raise will be used across all departments to support the company’s rapid growth.

Company Information

Company

Sharpen Technologies

Location

Indianapolis, Indiana, United States

About

Sharpen Technologies is the world’s first, truly agent-focused contact center platform built in the cloud for the cloud. The omnichannel platform lets users work from anywhere, seamlessly moving between calls, texts, webchats, emails, social media, etc., all in real-time and in a single interaction. Sharpen was recognized by Frost & Sullivan’s Contact Center Buyers Guide, North America for its “dramatic ROI,” “out-of-the-box integrations,” “powerful reporting and analytics tools,” and “demonstrable value.” In 2020, it made the Inc. 5000, the magazine’s annual list of America’s fastest-growing private companies. And, it is a “Best Places to Work” by both Inc. (2019) and the Indiana Chamber of Commerce (2017, 2018, 2021). Visit Sharpen on LinkedIn, Facebook, YouTube, Twitter and the Sharpen blog.

Company News

(1 articles)

Mon, 23 Oct 2023 07:00:00 GMT

Private equity fund, Teleo Capital, merges SharpenCX and Plum Voice to create the Contact Center of Tomorrow - PR Newswire

FundzWatch™ Score

Medium Activity

Funding Insights

Based on industry data

Tech investment trends

83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech