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Maven AGI raises $20M in a Series A funding led by M13 and others to expand operations and development efforts.

May 29, 2024over 1 year ago

Amount Raised

$20 Million

Round Type

series a

BostonMachine LearningArtificial IntelligenceSoftware

Investors

StripeHub SpotGoogleOpen AiE14 Fund (Part Of Mit)Lux CapitalM13

Description

Maven AGI, a Boston, MA-based AI customer support startup, raised $20M in Series A funding led by M13 with participation from Lux Capital, E14 Fund, and executives from OpenAI, Google, HubSpot, and Stripe. The company plans to use the funds to expand operations, development efforts, and business reach.

Company Information

Company

Maven AGI

Location

Boston, Massachusetts, United States

About

Maven AGI builds enterprise-ready AI agents to support the full customer journey, with a focus on complex, high-friction enterprise environments. Its platform serves as a connected, intelligent operating layer that unifies systems, syncs functions, and orchestrates real-time action across the enterprise. Maven's mission is to build Business AGI. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven AGI began by transforming customer service with autonomous agents capable of resolving up to 93% of inquiries. Today, organizations use Maven to bridge silos across support, sales, and operations—replacing broken handoffs with dynamic, context-aware workflows. Maven AGI is backed by Dell Technologies Capital (DTC), Cisco Investments, SE Ventures (the venture capital firm backed by Schneider Electric), Lux Capital, M13, and E14 Fund. The company is also supported by advisors from OpenAI and Google.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech