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Fixify raised $25 million in a Series A funding round co-led by Costanoa Ventures, Decibel Partners, and Paladin Capital Group to scale its workforce and accelerate product development in IT help desk solutions.

Oct 23, 2024about 1 year ago

Amount Raised

$25 Million

Round Type

series a

ArlingtonIt ManagementArtificial IntelligenceInformation TechnologySoftware

Investors

Scale Venture PartnersPaladin Capital GroupDecibel PartnersCostanoa Ventures

Description

Fixify, combining AI with human expertise, has secured $25 million in a Series A funding round. The investment aims to enhance the IT help desk experience by scaling operations and improving product offerings with the support from notable investors.

Company Information

Company

Fixify

Location

Arlington, Virginia, United States

About

Fixify is a new take on the IT help desk that takes on the work that’s bogging internal IT teams down using a combination of tech and talented analysts that deliver an IT help desk experience tailored to each company’s environment, workflows and people. The company was founded in 2023 by tech and cybersecurity experts CEO Matt Peters, COO Mase Issa and CTO Peter Silberman.

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Funding Insights

Based on industry data
VC-backed spending patterns
VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers
Tech investment trends
83% of B2B companies plan digital investments, with 79% prioritizing customer experience tech