Fundz

Edgetier Secures €6M Series A Funding To Revolutionise Customer Experience Management With Ai

PRIVATEJun 13, 2023

Amount Raised

€6 Million

Round Type

Series A

SoftwareArtificial IntelligenceEnterprise SoftwareMachine LearningNatural Language ProcessingCustomer ServiceSaaS

Investors

BarclaysJP MorganCaps ResetEscapeJp Morgan & BarclAct Venture CapitalEpisode 1Smedvig Capital

Description

EdgeTier, a company specialising in AI-powered solutions to enhance customer experience in contact centers, announced today that it has successfully raised €6 million in a Series A funding round. The funding was led by Smedvig Capital (that backed Mavenoid), with participation from Episode 1 and Act Venture Capital.

Quick answer

EdgeTier raised €6 Million in a Series A round, dated June 13, 2023. Investors: Barclays, JP Morgan, Caps Reset, Escape, Jp Morgan & Barcl, Act Venture Capital, Episode 1 and Smedvig Capital.

How much did EdgeTier raise?
EdgeTier raised €6 Million in a Series A round on June 13, 2023.
Who invested in EdgeTier?
Barclays, JP Morgan, Caps Reset, Escape, Jp Morgan & Barcl, Act Venture Capital, Episode 1 and Smedvig Capital are named as investors in this round.
What does EdgeTier do?
EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services.
Who are the decision-makers at EdgeTier?
Fundz holds 1 contact at EdgeTier. Names and contact details are shown to Fundz members.

Source: Fundz verified event record.

Who else raised in Enterprise Software and Natural Language Processing around the same time

Companies in the same sectors as EdgeTier that raised within 45 days of this round, from Fundz verified event records.

  • HumanFirst raised $5M (Funding Round) on July 26, 2023.
  • Hammerspace raised $57M (Funding Round) on July 18, 2023.
  • Tamr raised an undisclosed amount on July 12, 2023.
  • Outverse raised $6M (Funding Round) on July 11, 2023.
  • Spectrm raised $6.5M (Funding Round) on June 6, 2023.
  • Instabase raised $45M on June 6, 2023.

Who to call at EdgeTier, and when

A new round usually means EdgeTier is about to hire and buy. The teams that reach out first get the meeting.

  • An alert the day EdgeTier raises, hires an executive or expands, scored against what you sell
  • The decision-makers there, with verified emails
  • Who you already know at EdgeTier, from your own LinkedIn network

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Company Information

Company

EdgeTier

About

EdgeTier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. Customer service is changing. Customer expectations are rising. Faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. EdgeTier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice. Arthur is EdgeTier's automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. Arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query. Customer contact centres using Arthur are seeing reductions in average handling times of up to 80% for inbound customer queries - get in touch with us now to see how Arthur can revolutionise your contact centre.

AI made execution free. Knowing first is the whole game now.

Fundz sees it the moment EdgeTier raises, hires an exec or expands, usually minutes after it happens, and tells you who to reach.

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Funding Insights

What this usually means
Typical timeline to Series B
Series A companies typically raise their next round in 10-18 months

EdgeTier raised. Fundz records a round at a median of 3.6 minutes from the SEC filing, with the decision-maker attached.

145 of these a day, filtered to the companies you pick, with the decision-maker attached.

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Fundz is a real-time business intelligence platform powered by agentic AI that proactively delivers personalized daily signals, including funding rounds, executive changes, M&A activity, 13F institutional filings, SEC 8-K events, investor activity, and website modifications, based on each user's watchlist and ICP. A trusted data source at firms such as BlackRock, Oracle, Kleiner Perkins, LinkedIn, HubSpot, and Cloudflare, Fundz democratizes the institutional-grade intelligence that previously required a PitchBook or Bloomberg terminal. Features include Daily Briefing for AI-powered daily briefings, and unified cross-signal alerts across 281,000+ organizations. Developers and data teams can access these signals programmatically via the Fundz Funding Data API, with transparent published pricing.