Decagon raised $65M in Series B funding led by Bain Capital Ventures to enhance AI customer support agents.

Oct 15, 2024•about 1 year ago

Amount Raised

$65 Million

Round Type

series b

San FranciscoSoftware

Investors

Acme CapitalBond CapitalAccelA*Elad GilBain Capital Ventures

Description

Decagon, a leading innovator in AI customer support agents, has raised $65 million in its latest Series B funding round, bringing its total funding to $100 million. The funding will accelerate the company's mission to transform enterprise customer support and unlock new levels of economic productivity.

Company Information

Company

Decagon

Location

San Francisco, California, United States

About

Decagon is the leader in AI-powered customer support agents designed to enhance enterprise customer support by automating and resolving inquiries at scale. Decagon’s agents automate repetitive tasks, boost productivity and empower customer support teams to take on more strategic roles. Founded in San Francisco, Decagon is on a mission to shape the future of work by elevating human potential with AI.

Related People

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Funding Insights

Based on industry data

VC-backed spending patterns

VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

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