Cresta raised $125M in a Series D led by World Innovation Lab and QIA to accelerate human-centric AI adoption in contact centers.

Nov 19, 2024•about 1 year ago

Amount Raised

$125 Million

Round Type

series d

Palo AltoSoftware

Investors

Tiger GlobalSequoia CapitalJ.P. MorganGreylock PartnersAndreessen HorowitzWorkday VenturesQualcomm VenturesLg Technology VenturesEnvision X CapitalAccentureQiaWorld Innovation Lab

Description

Cresta has closed a $125 million Series D funding round to enhance its AI platform for contact centers. The funding will be used to scale go-to-market efforts and develop next-generation virtual agents.

Company Information

Company

Cresta

Location

Palo Alto, California, United States

About

Cresta makes every customer interaction excellent. Cresta turns real-time intelligence into real-time action to make the contact center smarter – and every agent and manager more productive. Powering customer experiences for companies like CarMax, Blue Nile, Earthlink, Intuit, and Porsche, Cresta is real-time AI for the real world.

Related People

3 contacts

Funding Insights

Based on industry data

VC-backed spending patterns

VC-backed companies spend 89% more on sales and 100% more on marketing than bootstrapped peers

Tech investment trends