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Support Logic Appoints Karan Sood As Chief Product Officer

Aug 09, 2023almost 2 years ago

Position

Chief Product Officer

Company

SupportLogic

Karan Sood
San JoseSoftwareAnalytics

Description

SupportLogic, the world's first Support Experience management platform, today announced the appointment of Karan Sood as Chief Product Officer. Sood will be responsible for the company's overall product and technology strategy and lead the product management and design teams.

Company Information

Company

SupportLogic

Location

San Jose, California, United States

About

SupportLogic delivers the world's first support experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience.

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