Position
Chief Customer Officer
Company
Redis
Description
Redis, Inc. today announced the appointment of Tom Rabaut as Chief Customer Officer . Rabaut will report to Redis CEO Rowan Trollope, overseeing the company's global customer success and support, solution architects, professional services, and field engineering teams with a focus on delivering a unified pre-sales, post-sales, and customer support experience across a customer's Redis journey.
Executive Insights
Based on hiring dataNew executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months