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Emburse Appoints Mark Riggs As Chief Customer Officer

Oct 14, 2024•about 1 year ago

Position

Chief Customer Officer

Company

Emburse

Mark Riggs
PortlandSoftware

Description

Mark Riggs, former Coupa executive, has joined Emburse as the company's chief customer officer. He will be responsible for the customer journey from acquisition to retention, building and strengthening relationships with customers, and ensuring solutions meet the needs of the client base.

Company Information

Company

Emburse

Location

Portland, Maine, United States

About

Emburse is a leader in travel and expense management. Our expense, travel management, accounts payable, and payments solutions are trusted by more than 12 million business professionals, including CFOs, finance teams, and travelers. More than 18,000 organizations in 120 countries, including FORTUNE 100 and Global 2000 corporations, public sector agencies, nonprofits, and high-growth small businesses count on our intelligent automation, sophisticated analytics, and unmatched spend control to streamline processes, increase spend visibility, enhance compliance, and deliver positive financial outcomes.

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months