Position
Chief Executive Officer
Company
Avaya
Description
Avaya has acquired Edify, bringing advanced, AI-powered customer journey orchestration and workflow capabilities directly into the Avaya Experience Platform (AXP). The integration of Edify's unique orchestration capabilities into AXP accelerates Avaya's ability to deliver personalized customer experiences. Edify CEO Tony Lama expressed delight in joining Avaya and continuing their mission on an unparalleled scale while advancing Avaya's innovation without disruption strategy.
Executive Insights
Based on hiring dataNew executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months