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Avaya Acquires Edify, Welcoming CEO Tony Lama To the Team

May 10, 2024over 1 year ago

Position

Chief Executive Officer

Company

Avaya

Tony Lama
Morristown

Description

Avaya has acquired Edify, bringing advanced, AI-powered customer journey orchestration and workflow capabilities directly into the Avaya Experience Platform (AXP). The integration of Edify's unique orchestration capabilities into AXP accelerates Avaya's ability to deliver personalized customer experiences. Edify CEO Tony Lama expressed delight in joining Avaya and continuing their mission on an unparalleled scale while advancing Avaya's innovation without disruption strategy.

Company Information

Company

Avaya

Location

Morristown, New Jersey, United States

About

Businesses are built by the experiences they provide, and everyday millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at http://www.avaya.com

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Executive Insights

Based on hiring data
New executive impact window
87% of new executives make significant technology decisions within first 100 days
Budget influence
C-level executives control 73% of technology spending decisions
Transformation catalyst
65% of new senior hires launch digital transformation initiatives
Vendor review timeline
New executives typically review existing vendors within 6 months