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Mitel Announced an Expanded Partnership with Talkative

Nov 11, 2024•over 1 year ago

Contract Type

partnership

KanataTelecommunicationsinformation technology & services

Description

Mitel® has announced an expanded partnership with Talkative, a provider of AI customer service solutions. The partnership aims to bring leading generative AI (GenAI) tools to Mitel’s contact center solutions to simplify daily workflows and elevate the customer experience.

Company Information

Company

Mitel®

Location

63 Hofmannstrasse

Kanata, Ontario, Canada

About

Mitel, a global market leader in business communications, powers more than two billion business connections worldwide. We help businesses and service providers connect, collaborate, and deliver innovative services to their customers. With a team of innovation and communications experts, Mitel supports business users in over 100 countries.

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Agreement Insights

Based on industry data
Strategic partnership established
Partnership agreements typically involve technology integration and joint go-to-market strategies
Contract momentum indicator
Companies with recent agreements are 2.3x more likely to make additional purchases within 6 months