Fundz

Freshworks

San Mateo County, California, United States · Information Technology, Software · 200 employees

Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Affordable, quick to implement and designed for the end user, more than 50,000 companies worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM). Headquartered

Funding history

  • Funding Round — $250.0M — Jul 2020
  • Funding Round — $66.0M — Aug 2018
  • Funding Round — $29.5M — Nov 2016

Recent signals

  • Jun 04, 2026: Freshworks Appoints Dennis Woodside as Chief Executive Officer
  • Mar 02, 2026: SEC 8-K (5.02): On March 5, 2026, Freshworks Inc. announced that Mika Yamamoto will be departing her position as Chief Integrated Customer Growth Officer, effective March 2, 2026. Ms. Yamamoto will remain with the Company until April 2, 2026, in an advisory role to aid in the transition. As part of her departure, she is entitled to severance benefits according to her existing agreements with the Company. This change in leadership is significant for Freshworks as it may impact their strategy for integrated customer growth moving forward.
  • Dec 29, 2025: Acquired Freshworks to Acquire FireHydrant for IT Enhancement
  • Dec 17, 2025: SEC 8-K (5.02): On December 17, 2025, Zachary Nelson announced his retirement from Freshworks Inc.'s Board of Directors, effective January 2, 2026, due to other commitments. His departure will lead to a reduction in the Board's size to eight members and the Class III directors to one. Importantly, the resignation was amicable and not due to any disagreements regarding the company's operations or policies. Following Mr. Nelson's resignation, director Johanna Flower will transition to join the Audit Committee, signifying potential changes in governance and oversight within the company.
  • Dec 15, 2025: Acquired Freshworks acquires FireHydrant for IT service enhancement
  • Apr 02, 2025: Launched Freshworks has launched a new global partner program to enhance reseller and service delivery partnerships.
  • Feb 26, 2025: Freshworks Partners With Unisys to Resell ITSM Solutions Globally
  • Dec 02, 2024: Freshworks Appoints Srinivasan Raghavan as Chief Product Officer

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