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Waterfield Technologies Acquires Voxgen, Strengthening Its Position As

Jan 27, 2022almost 4 years ago

Acquiring Company

Waterfield Tech

Acquired Company

Waterfield Tech

Description

The acquisition of VoxGen will expand Waterfield Tech's position as the global, go-to conversational AI technology and services partner for clients from mid-market to large enterprise looking to accelerate their CX transformation.

Company Information

Company

Waterfield Tech

About

Waterfield Tech transforms customer engagement for organizations worldwide, from the earliest stages of planning through implementation and management. Waterfield Tech develops and sources solutions to increase efficiency and effectiveness across all platforms and channels throughout the entire contact center operation, delivering meaningful, measurable results through more engaged customers and employees.

M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed