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Five9 To Acquire Aceyus Extending The Five9 Platform To Streamline The Migration Of Large Enterprise Customers From On-Prem To Cloud And Leverage Contextual Data To Deliver Personalized Experiences

Aug 07, 2023•over 2 years ago

Acquiring Company

Five9

Acquired Company

Aceyus

San RamonInformation TechnologySoftware

Description

Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and analytics.

Company Information

Company

Five9

Location

San Ramon, California, United States

About

The Five9 Intelligent CX Platform provides a comprehensive suite of solutions for orchestrating fluid customer experiences. Our cloud-native, multi-tenant, scalable, reliable and secure platform includes contact center; omni-channel engagement; Workforce Engagement Management; extensibility through more than 1,000 partners; and innovative, practical AI, automation and journey analytics that are embedded as part of the platform. Five9 brings the power of people, technology, and partners to more than 2,500 organizations worldwide. For more information, please visit www.five9.com

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M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed