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Eir Partners Announces Acquisition Of Helpware, A Global B2B Digital Engagement, Experience And Support Platform

Sep 20, 2022•about 3 years ago

Acquiring Company

Eir Partners

Acquired Company

Helpware

Venture CapitalHealth Care

Description

Helpware, a global digital customer experience, content control and verification, and AI services to Fortune 5000 enterprises has completed a majority recapitalization with Eir Partners, a Miami based private equity firm. Helpware combines robust cultural engagement with modern platform support to build innovative, digital solutions for complex business initiatives at blue-chip enterprises in the fintech, ecommerce and retail, consumer services, and healthcare verticals. The Company's global presence includes three offices throughout the U.S. as well as development centers in Mexico, Europe and the Philippines.

Company Information

Company

Eir Partners

About

Eir Partners is a US-based private equity company focused exclusively on health tech and tech enabled companies. Eir's investment platform includes direct platform investments as the sole investor or alongside strategic or other private equity firms. Eir has completed or partnered on over $5 billion in healthcare technology transactions since inception in 2015 and has been involved in large scale health tech companies including Claimlogiq, CloudMed, Equian, Millennia, Convey and others. Targeted stages of investment include growth equity through control buyouts and check sizes ranging from $15 - $75 million. Visit www.eirpartners.com. CONTACT:Brett CarlsonManaging Member, Eir Partners bcarlson@eirpartners.com SOURCE Eir Partners

M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed