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Cloud 9 Software Acquires Game-Changing Customer Experience Management Software Company

Aug 09, 2022•almost 3 years ago

Acquiring Company

Cloud 9 Software

Acquired Company

Customer Experience Management Software

Description

On August 1, 2022, Cloud 9 Software, the leading provider of cloud-based practice management systems for orthodontists, pediatric dentists, and dental/orthodontic service organizations, acquired ToothFairy LP, a revolutionary Customer Experience Management (CXM) software designed for the orthodontic industry. ToothFairy helps orthodontists optimize their sales pipeline and maximize returns by leveraging the personal insights of potential patients and best practices from other industries.

Company Information

Company

Cloud 9 Software

About

Cloud 9 is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs/OSOs.

M&A Insights

Based on deal data
Integration timeline
70% of M&A integrations take 12-24 months to complete
Tech stack consolidation
83% of merged companies consolidate technology vendors within first year
Post-acquisition investment
Companies increase IT spending by 23% on average after acquisitions
Success factor
M&A deals with strong technology integration plans are 2.5x more likely to succeed